Dear Diary .......
Today I received my latest order of dried mealworms for hedgehog fattening. This time I only ordered 1 kg as I reasoned that they might have popped off to hibernate before they had scoffed such a vast quantity as 2 kg, which I had ordered last time.
Email the company, pointing out their mistake offering to pay the difference. If they are a good company (like Maltbys were when I did this) then they will say "it's OK it's our pleasure to have you as a customer" and you can report them in the 'great company' thread and we'll all go buy something off them and everyone is happy, including the birds and hogs as they'll get double helpings.
My dear diary was a few weeks ago.
I'd ordered some jumpers from M&S and with the order was 2 nice vests in my size and 2 not so nice in a larger size.
I ummed and ahhed as I quite liked the ones my size, but decided to be honest and sent them back as I was sending some of the jumpers back.
I filled in the return form and wrote on the side about not ordering these vests.
Today I had a parcel from M&S. Addressed to me by name and inside, in a clear plastic back with a sticky label with my name and address handwritten on it, were the vests.!!!!!!!