On Wednesday my washing machine expired.
The SIL recommended some local lads to come to fix it and they turned up within a few hours. The took it apart, but couldn't really find a problem, so said it must be the circuit board. They didn't want any cash for it as they hadn't fixed it, but they were there for the best part of an hour, so we made them have a twenty.
Now if there were lots of people in my area, I'd certainly recommend them, but I don't think they do house calls in Englandshire
We looked up parts costs and since it would cost over £100 to get that fixed, I decided I'd get a new one.
So the company I'd recommend is
www.ao.com (formally known as appliances online)
If you order before midnight you can have it the next day. I chose an all day slot (for free) and they texted me at 7am to say my slot was 3-7pm.
Then later in the day, I checked on-line and it narrowed it down to between 4:15 & 6:15. This page keeps updating and about 4:30 it changed to 5:15-7:15.
They arrived about 5:30 ish,
They do a price match with other companies including John Lewis and I was well impressed with the keeping up of eta.
We could have paid a tenner for them to take the old one away, but couldn't be bothered. However we cheekily asked them to wheel the old one to the kerb as they had a wheely thing. Within an hour the scrappies had turned up and carted it away. Now I'm not too sure of my feelings about this. On the one hand, they were prompt and removed it, on the other, it kind of feels like they are stealing things. I never asked them to take it away, so why do they think they can just take things.